Dental Office Manager

6 days ago


Virginia Beach, Virginia, United States Aspen Dental Full time
About the Role

As a Dental Office Manager at Aspen Dental, you will be responsible for leading the office in all operational aspects, supporting the doctors in creating lasting impressions and building trust and loyalty with patients.

Key Responsibilities
  • Patient Service: Provide exceptional patient service with compassion and care, adhering to patient needs, company policies, and government regulations.
  • Treatment Options: Consult with patients on treatment options provided by the clinical team, verify insurance payment, and ensure high-quality care.
  • Staff Management: Hire, develop, manage, and retain the office staff to ensure a high-performing team.
  • Business Performance: Review monthly business results, manage profit and loss, align sales plans to support business goals, and create strategies to increase profitability.
  • Team Leadership: Prepare and lead daily huddles with the team to level set expectations, optimize patient experience, and business performance.
Requirements
  • Leadership Experience: Minimum of one year of managing a team of direct reports.
  • Sales Background: Experience in sales or sales management.
  • Education: High school diploma or equivalent; college degree is preferred.
  • Leadership Skills: A people-centric leader who motivates and inspires others.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Analytical Thinking: Demonstrate analytical thinking, placing a premium on leveraging data.


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