Account Manager

4 days ago


Duluth, Georgia, United States Aluvision Inc Full time

Job Title: Sales Account Executive

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About Aluvision Inc:

We are a dynamic company that values innovation and customer satisfaction. Our mission is to provide top-notch services and products to our clients.

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Estimated Salary: $60,000 - $80,000 per year

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Job Description:

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As a Sales Account Executive at Aluvision Inc, you will be responsible for managing client relationships and ensuring successful project completion. You will work closely with our team of Technical Designers to advise clients on technical information about our range of products.

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You will also participate in client training events and showroom visits to meet with clients in-person. Additionally, you will learn, understand, and utilize our ERP system (MS Dynamics) for all quoting and ordering requirements.

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Responsibilities:

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  • Assume overall responsibility for successful project completion with an emphasis on client satisfaction.
  • Build strong client relationships and serve as an important link in our sales department.
  • Identify and assess customers' requirements and establish realistic expectations.
  • Respond to requests within established timelines and provide accurate quotes related to their specific projects/needs.
  • Manage projects from quote to order delivery with strong communication across departments.
  • Advise clients on technical information about our products in collaboration with our team of Technical Designers.
  • Participate in client training events and showroom visits to meet with clients in-person.
  • Learn, understand, and utilize our ERP system (MS Dynamics) for all quoting and ordering requirements.
  • Provide excellent customer service by listening to customer concerns or questions and resolving product and service problems.
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Requirements:

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  • A minimum of 3-5 years of proven customer support experience or experience as a client service representative.
  • Bachelor's degree required.
  • Ability to envision customer designs and have a good 3-D insight.
  • Proven ability to take initiative, be well organized, and customer-oriented.
  • Excellent communication and presentation skills.
  • Ability to multitask, prioritize, and manage time effectively.
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Benefits:

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  • An open corporate culture that values innovation and customer-oriented thinking.
  • An enthusiastic team of talented coworkers.
  • A competitive compensation package in accordance with knowledge and experience.
  • Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and life insurance policy, as well as a 401K with company match.

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