Financial Center Operations Manager
4 weeks ago
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
We believe both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
This job is responsible for managing a financial center (FC) in collaboration with senior team members, supporting the operational excellence of the FC and ensuring that all aspects run effectively and cohesively. Key responsibilities include overseeing of functions such as the smooth and efficient functioning of the teller line, day-to-day policy and procedure adherence, and improvement of financial center performance. Job expectations include ensuring that directives are implemented and taking up leadership responsibility for the financial center when teammates are absent.
Responsibilities:
Manages client traffic, engaging and appropriately routing clients, and fosters client retention
Manages business results through formalized management routines and coaching
Creates a world-class client experience environment
Manages market-level initiatives prescribed by market leaders
Drives operational excellence by engaging employees on business strategy
Manages organizational priorities and effective execution
Requirements:
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Applies strong critical thinking and problem-solving skills to meet clients' needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
Can interpret performance results, find opportunities to drive success and hold others accountable to results
Can be flexible to work weekends and/or extended hours as needed
Preferred Qualifications:
Experience in financial services and knowledge of financial services industry, products and solutions
Experience in mortgage, retail and/or hospitality
Experience working in an environment with individual and team goals where goals were routinely met or exceeded
Bilingual skills
Skills:
Customer Service Management
Performance Management
Coaching
Customer and Client Focus
Talent Development
Risk Management
Sales Performance Management
Business Operations Management
Recruiting
Result Orientation
Referral Management
Leadership Development
Inclusive Leadership
Prioritization
Problem Solving
Education:
High School Diploma / GED / Secondary School or equivalent
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.
-
Financial Center Assistant Manager
4 weeks ago
Watertown, Massachusetts, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Financial Controller
4 weeks ago
Watertown, Massachusetts, United States Boston Engineering Corporation Full timeController and Financial AdvisorBoston Engineering Corporation is seeking an experienced financial professional to lead its financial and human resources operations. The ideal candidate will have a strong background in accounting, government contracting, and leadership.Key Responsibilities:Manage all accounting operations, including payroll, accounts...
-
Senior Financial Analyst
3 weeks ago
Watertown, Massachusetts, United States Alkermes Full timeAs a Senior Financial Analyst, you will play a key role in supporting the Alkermes Commercial Team with financial planning, reporting, and analysis. Your primary responsibilities will include financial planning, reporting, and analysis, with a focus on supporting the Commercial Team.ResponsibilitiesAct as a key contributor to provide analytical support for...
-
Data Center Technician
4 weeks ago
Watertown, Massachusetts, United States CBRE Full timeData Center Technician Job DescriptionThis role applies advanced skills to perform preventative maintenance and corrective repairs in a Data Center operation. The Data Center Technician will work on both critical facilities equipment and IT systems running the data center, helping clients realize the potential of their critical digital infrastructure and...
-
Property Manager
4 weeks ago
Watertown, Massachusetts, United States Boston Properties Full timeJob SummaryWe are seeking a highly skilled Property Manager to join our team at Boston Properties. As a Property Manager, you will be responsible for overseeing the day-to-day operations of our properties, ensuring that they are running smoothly and efficiently.Key ResponsibilitiesOperations ManagementDevelop and implement operational strategies to maximize...
-
Waste Management Operator
1 month ago
Watertown, Massachusetts, United States Pellitteri Waste Systems Inc Full timeWe are seeking a highly skilled Waste Management Operator to join our team at Pellitteri Waste Systems, Inc. in Emmet, WI. As a Waste Management Operator, you will be responsible for operating small equipment such as forklifts, skid steers, balers, and other machinery to ensure efficient and safe waste management practices.Key Responsibilities:Operate small...
-
Pharmacy Operations Manager
1 month ago
Watertown, Massachusetts, United States Walgreens Full timeJob SummaryAs a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of our pharmacy department. This includes managing the workflow, supervising pharmacy technicians, and ensuring a positive patient experience.Key ResponsibilitiesManage the pharmacy workflow to ensure efficient operations and a positive...
-
Pharmacy Operations Manager
4 weeks ago
Watertown, Massachusetts, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. This role is responsible for overseeing the day-to-day operations of our pharmacy department, ensuring efficient workflow and a positive patient experience.Key ResponsibilitiesSupervise and manage pharmacy technicians and cashiers to ensure excellent...
-
Senior Financial Planning Expert
4 weeks ago
Watertown, Massachusetts, United States Beacon Hill Full timeFinancial Planning and Analysis RoleWe are seeking a skilled Senior Financial Analyst to join our team at Beacon Hill. This fully remote position will be a great opportunity for a financial professional to work with a pharmaceutical client on a contract basis through the beginning of 2025.Key Responsibilities:• Handle financial planning and analysis...
-
Manufacturing Operations Manager
4 weeks ago
Watertown, Massachusetts, United States SEEK Careers Staffing Full timeJob DescriptionSeeking a seasoned Production Supervisor to lead our manufacturing operations on the 3rd shift. As a key member of our team, you will be responsible for managing floor operations, including production, planning, and distribution.Key Responsibilities:Review and analyze safety, continuous improvement, employee performance, quality, expenses, and...
-
Benefits Advisor
1 month ago
Watertown, Massachusetts, United States Bulldog Financial Full timeJob OverviewBulldog Financial is seeking a motivated and results-driven Benefits Counselor to join our team.As a Benefits Counselor, you will be responsible for building relationships with businesses in your local community, identifying opportunities to provide value-added services, and driving sales growth through prospecting, decision-maker presentations,...
-
Acute Inpatient Registered Nurse
4 weeks ago
Watertown, Massachusetts, United States FRESENIUS MEDICAL CENTER Full timeJob Summary:We are seeking a highly skilled Registered Nurse to join our team at Fresenius Medical Center. As an Acute Inpatient Registered Nurse, you will be responsible for providing high-quality patient care and collaborating with our healthcare team to ensure the best possible outcomes.Key Responsibilities:• Assess and evaluate patient needs,...
-
Restaurant Operations Manager
4 weeks ago
Watertown, Massachusetts, United States Kura Sushi Full timeKura Sushi is seeking a skilled Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of food quality and service.Key Responsibilities:* Lead and motivate a team of sushi bar staff to deliver outstanding service and quality*...
-
Senior Financial Analyst
4 weeks ago
Watertown, Massachusetts, United States Constant Contact Full timeJob SummaryConstant Contact is seeking a Senior Financial Analyst to partner with global Product and Engineering leaders to develop annual budgets, monthly forecasts, and assist long-range planning. This hybrid role is based out of our Waltham, MA office.Key ResponsibilitiesInvestigate variances between actuals and forecast to understand key trends and...
-
Restaurant Operations Manager
1 month ago
Watertown, Massachusetts, United States Red Robin Full timeJob DescriptionAs a Shift Supervisor at Red Robin, you will be responsible for managing the day-to-day operations of the restaurant during scheduled mid and closing shifts. You will work under the supervision of exempt management and will be responsible for ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesManage...
-
Director of Ambulatory Care Operations
4 weeks ago
Watertown, Massachusetts, United States Atrius Health Full timeJob Summary Atrius Health seeks a seasoned Director of Ambulatory Care Operations to join our team. As a key member of our leadership team, this individual will be responsible for overseeing the clinical and operational aspects of our ambulatory care services. The ideal candidate will have a strong background in nursing leadership and a proven track...
-
Portfolio Manager
4 weeks ago
Watertown, Massachusetts, United States FM Corporation Full timeJob DescriptionFM Corporation is seeking a highly skilled Portfolio Manager to join our team. As a key member of our investment team, you will be responsible for managing and overseeing our externally managed public markets - equities and core fixed income portfolios.Key ResponsibilitiesMonitor current portfolio and strategies to determine if they are...
-
Clinical Trial Operations Manager
4 weeks ago
Watertown, Massachusetts, United States Abata Therapeutics Full timeAbout Abata TherapeuticsAbata Therapeutics is a biotechnology company dedicated to developing innovative therapies for autoimmunity. Our mission is to transform lives with cures for Multiple Sclerosis and Type 1 Diabetes. We are seeking a talented Clinical Trial Manager to oversee our clinical studies and play a key role in bringing our transformative...
-
Clinical Trial Operations Manager
1 month ago
Watertown, Massachusetts, United States Abata Therapeutics Full timeAbout UsAbata Therapeutics is a biotechnology company dedicated to developing innovative therapies for autoimmune diseases. Our mission is to transform lives by providing cures for Multiple Sclerosis and Type 1 Diabetes.The RoleWe are seeking a talented Clinical Trial Manager to oversee our clinical studies. This role will be responsible for the development...
-
Watertown, Massachusetts, United States Alkermes Full timeJob DescriptionAlkermes is seeking a highly experienced Director of Procurement and Trade Compliance to lead our global procurement operations in a complex, multi-ERP environment. As a key member of our team, you will drive the optimization of our Source-to-Pay (S2P) platform, Jaggaer, and ensure seamless integration with SAP S/4HANA as part of our "One ERP"...