Customer Service Representative

3 days ago


Madison, Alabama, United States BANK INDEPENDENT Full time

**Job Title:** Customer Service Representative

BANK INDEPENDENT is seeking a skilled Cash Handling Professional to join our team as a Customer Service Representative. As a key member of our front-line staff, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued clients.

In this role, you will be the face of our bank, interacting with customers daily to resolve their banking needs. You will handle cash transactions, process deposits and withdrawals, and provide general guidance on our products and services. Your excellent communication skills, attention to detail, and ability to multitask will make you an asset to our team.

This position requires flexibility and adaptability, as you will work in a fast-paced environment handling various customer interactions. If you have a passion for delivering outstanding customer service and are eager to grow your career in a dynamic industry, we encourage you to apply.

Key Responsibilities:

  • Deliver exceptional customer service to ensure customer satisfaction and loyalty
  • Process cash transactions accurately and efficiently, including deposits, withdrawals, and transfers
  • Provide general guidance on bank products and services to customers
  • Resolve customer complaints and concerns in a professional and timely manner
  • Maintain a thorough understanding of bank policies and procedures to ensure compliance
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements:

  • High school diploma or equivalent required; prior experience in customer service or cash handling preferred
  • Strong communication and interpersonal skills to effectively interact with diverse customer base
  • Ability to multitask and prioritize tasks to meet deadlines
  • Basic math skills and accuracy in handling cash transactions
  • Flexibility to work varying shifts, including evenings and weekends

Estimated Salary:** $40,000 - $60,000 per annum, depending on location and experience.

We offer a competitive salary and benefits package, including opportunities for career growth and professional development. If you are passionate about delivering exceptional customer service and are eager to join a dynamic team, please submit your application.



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