Customer Service Representative

1 week ago


Madison, Alabama, United States Alabama Credit Union Full time
Job Description

At Alabama Credit Union, we strive to create an environment that fosters growth and development for our employees. We believe in empowering them with the tools and resources needed to excel in their roles.

This Customer Service Representative position exists to serve our members at the County Line Branch in Madison, Alabama. The successful candidate will engage with members by onboarding them with Alabama Credit Union, opening new accounts, and providing a relationship-building experience. They will also assist members with loan requests, financial transactions, and provide opportunities to utilize additional products and services offered by Alabama Credit Union.

The ideal candidate will have excellent customer service skills, cash handling abilities, good computer skills, and the ability to describe and sell products and services to members. A high school diploma or equivalent is required, and one to three years of similar or related experience is preferred. Bilingual (Spanish) is a plus.

Key Responsibilities:

  • Provide exceptional customer service to members
  • Assist members with loan requests and financial transactions
  • Onboard new members with Alabama Credit Union
  • Sell products and services to members
  • Meet sales targets and contribute to the growth of the organization

Salary Range: $35,000 - $50,000 per year, depending on experience



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