Healthcare Admissions Specialist
4 weeks ago
HC&N Healthcare Solutions is seeking a skilled Admissions Coordinator to join our team. The successful candidate will be responsible for admitting patients to our healthcare programs and facilities by maintaining admitting guidelines, marketing programs, obtaining applicant information, screening applicants, completing admissions process, and resolving patient dissatisfactions.
Key Responsibilities:
• Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures.
• Markets programs and facilities by preparing and providing informational brochures, writing and placing advertisements, answering questions, and conducting tours.
• Obtains applicant information by requesting completed applications and medical information, verifying and clarifying information, interviewing patients and family members, and explaining admission criteria.
• Screens patients by comparing patient's condition to admission criteria, evaluating and accepting or rejecting patients, and referring patients and family to other programs and institutions.
• Admits patients by completing admission and financial responsibility forms, coordinating and arranging physical, social, emotional, and support service requirements, including transportation.
• Resolves patient/family dissatisfactions by investigating concerns, recommending changes in service policies and procedures.
• Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
• Keeps patients safe by following safety policies, procedures, and regulations.
• Protects organization reputation by keeping information confidential.
• Keeps equipment operating by following operating instructions and calling for repairs.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
Requirements:
• Multi-tasking, Listening, Verbal Communication, Energy Level, Teamwork, People Skills, Documentation Skills, PC Proficiency, Organization, Bedside Manner, Creating a Safe, Effective Environment
HC&N Healthcare Solutions is an Equal Opportunity Employer.
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