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**Team Lead

2 months ago

Charleston, West Virginia, United States Wal-Mart Stores , Inc. Full time
About the Role

We are seeking a highly skilled and experienced Team Lead to join our Business Operations team at Wal-Mart Stores, Inc. As a Team Lead, you will be responsible for overseeing the daily operations of our business, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Supervise and Manage a Team: Lead a team of associates in assigned areas of responsibility, providing guidance, training, and feedback to ensure they are meeting their goals and objectives.
  • Provide Excellent Customer Service: Ensure that all members receive exceptional service, resolving any issues or complaints in a timely and professional manner.
  • Manage Inventory and Merchandise: Oversee the receipt, storage, and distribution of merchandise, ensuring that all inventory is accurately tracked and accounted for.
  • Process Transactions and Manage Cash Handling: Process transactions, manage cash handling, and maintain accurate records of sales, returns, and exchanges.
  • Develop and Implement Processes and Procedures: Collaborate with management to develop and implement processes and procedures to improve business efficiency and effectiveness.
  • Ensure Compliance with Company Policies and Procedures: Ensure that all associates are aware of and comply with company policies and procedures, including those related to customer service, inventory management, and cash handling.
Requirements
  • 6 months retail experience, including operating front-end equipment (e.g., cash register)
  • 6 months customer service experience
  • Leadership and supervisory experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
About Us

At Wal-Mart Stores, Inc., we offer a competitive salary, performance-based bonus awards, and a range of benefits to support the well-being of our associates, including health, financial, and paid time off benefits.