Strategic Banking Engagement Director

3 weeks ago

New York, New York, United States TEPHRA Full time

Job Title: Strategic Banking Engagement Director

Job Summary:

We are seeking a highly experienced Strategic Banking Engagement Director to join our team at TEPHRA. As a key member of our consulting team, you will be responsible for driving high-value client relationships, selling and delivering business transformational programs, and integrating consulting skills to our clients' sales and delivery.

Key Responsibilities:

  • Drive high-value client relationships and develop joint thought leadership with our clients.
  • Sell and deliver business transformational programs that meet or exceed revenue targets.
  • Integrate consulting skills to our clients' sales and delivery, and act as a trusted advisor to our clients and consulting partners.
  • Build domain consulting-based solutions leveraging multiple CSI solution practices and bring together advisory and delivery capabilities of our clients.
  • Significantly increase the consulting wallet share in large key accounts and meet or exceed revenue targets.
  • Integrate into the account strategy and become a key component of leadership and driver of overall revenue growth.
  • Exhibit thought leadership to establish our clients' brand in the client consulting space.
  • Apply industry domain experience to solve business issues and leverage best practices from other client solutions and delivery.
  • Create business access to non-IT executives and develop deep domain-based CX relationships that drive the client's strategic agenda.
  • Provide business ideas and innovation for strategic positioning of our clients.
  • Strengthen the consultative skills and leadership within an account and develop and leverage internal our clients' services relationships.

Requirements:

  • Must be currently employed and have 4 or more years of experience in a top-tier consulting company.
  • Has worked in a top-tier consulting company for 8+ years and has served in a professional services consulting/advisory capacity for 10+ years.
  • Has experience in any of the following processes for 8+ years: Customer Experience, Finance Transformation, Program Management, or Strategy and Change.
  • Has experience in any of the following technology platforms for 8+ years: SAP, SAP S/4 HANA, Oracle, Oracle Cloud, Salesforce, or Microsoft.
  • Banking and financial services industry domain experience: 10-12+ years preferred.
  • Worked at fewer than 3 companies over the past 10 years.

Desirable Attributes:

  • Track record of annually generating multi-million dollars of consultative solution sales at Banking and Financial Services clients.
  • Verifiable list of senior executive contacts where the phrase 'senior executive' equates to an individual who can give the final say on consulting contracts leading to an annual consulting revenue stream of $10M+.
  • Experience with target account business development planning and execution (strategic planning, demand generation, opportunity identification, opportunity pursuit, sales closure) within (Domain) in clients.
  • Previously played trusted advisor role to client executives and where applicable, account teams.
  • Hands-on experience performing demand generation activities including, but not limited to, attending social client gatherings, creating 'pitch' presentations, delivering pitches, and defining ROI.
  • Previous experience in all aspects of running a business, including: managing teams, managing to metrics, effective financial management, identifying opportunities for internal collateral/offerings.
  • Develop and continuously maintain a $50M+ consulting pipeline of sales.
  • Develop and continuously maintain a $100M+ large deal pipeline of opportunities that leverage the BPO, ADM, and other large our clients' services.
  • Lead the development, maintenance, and implementation of our clients' consulting business advisory development strategy for select accounts.
  • Identify and convert opportunities for our clients' services into delivered revenue streams across consulting and other our clients' practice units.
  • Oversee delivery engagements and handle the issues and follow-on opportunities resulting from this type of role.
  • Develop innovative intellectual capital and thought leadership in (Domain) for senior client presentations and external publication.
  • Manage all operational aspects of select accounts including but not limited to: account strategy, pipeline management, revenue forecasting, WON management/allocations, revenue/cost/GM management and remediation, unbilled and leakage, etc.
  • Demonstrated ability to expand client relationships up-line to CX level.
  • Aggressive analytic and problem-solving excellence.
  • Past experience managing all aspects (sales, delivery, and operations) for large clients, a business, or line of business.
  • Superior written and oral communications skills.
  • Dynamic time management under pressure and constantly changing priorities.
  • Ability to overachieve against personal and team performance metrics in a highly matrixed multi-culture global operating model.
  • Strong team player in achieving alignment without consensus.

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