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Care Coordinator I Bilingual

1 month ago

Glendale, California, United States Bayview Hunters Point Foundation for Community Improvement Full time
Job Summary

We are seeking a highly skilled Care Coordinator I to provide case management, mental health, and substance use services to individuals with a history of persistent mental illness and/or substance use. The ideal candidate will have a strong background in social services, mental health, and/or substance use, and be fluent in Armenian.

Key Responsibilities
  • Assist clients in locating and accessing healthcare services, community support groups, and resources.
  • Assess clients' needs and functioning, and present cases in treatment team meetings.
  • Act as a client advocate, interfacing with housing and support agencies, and developing and maintaining rapport with community agencies.
  • Provide individual and group supportive counseling, and psycho-education to assist clients in coping with mental illness and/or substance use.
  • Provide crisis intervention and conflict resolution services as needed.
  • Interface with clinical and medical staff to coordinate client care.
  • Meet Agency client service expectations, and monitor and maintain documentation of client services.
Requirements
  • Fluency in Armenian.
  • A minimum of two years of related experience or a bachelor's degree.
  • Previous experience working in a social service/mental health environment, preferably with mental health and/or substance use clients.
  • Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier.
  • Knowledge of Agency policies and procedures, HIPAA, and county, state, and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use.
Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

We value diversity of background, experience, and ideas, committing to a workforce representative of the communities we serve. We celebrate differences and prioritize creating a sense of belonging.

We are dedicated to maintaining equitable practices in our healthcare delivery and workplace culture, and we work to dismantle disparities and discrimination within both systems of care and society.

We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.

We advocate across all levels of government and use our voice to reduce barriers to care, including stigma, systemic racism, and parity across payers, with the goal of access to high-quality, integrated healthcare for all.

We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.