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Customer Service Representative

2 months ago

Visalia, California, United States Domino's Franchise Full time
Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and courteous manner
  • Provide product information and recommendations to customers
  • Process customer orders and handle returns and exchanges
  • Work effectively in a fast-paced environment and meet productivity standards

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system

What We Offer:

  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Ongoing training and development opportunities to enhance your skills and knowledge

Why Work for Domino's Franchise?

We are a leading pizza delivery company with a reputation for excellence and customer satisfaction. Our team members are the backbone of our success, and we offer a range of benefits and opportunities to help you grow and develop in your career.