Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide exceptional customer service via phone, ensuring a positive experience for every customer interaction.
- Upsell products and services to customers, promoting our offerings and driving sales growth.
- Process customer orders accurately and efficiently, using our systems and processes to ensure seamless transactions.
- Take inventory and complete associated paperwork, maintaining accurate records and ensuring compliance with company policies.
- Clean equipment and facilities daily, maintaining a safe and healthy work environment.
Requirements:
- Must be at least 16 years of age or older.
- Ability to communicate effectively in Spanish and English, both verbally and in writing.
- Basic math skills, including the ability to make correct change and perform calculations accurately.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
What We Offer:
- A competitive hourly rate and opportunities for advancement.
- A dynamic and supportive work environment, with ongoing training and development opportunities.
- The chance to work with a leading brand and contribute to our mission of delivering exceptional customer experiences.
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