Customer Service Representative

6 days ago


Visalia, California, United States Save Mart Supermarkets Full time
About Us

The Save Mart Companies, a leading regional grocery chain, operates 194 stores in California and Western Nevada, employing over 13,000 associates who strive to provide customers with top-quality products at competitive prices.

Our commitment to customer satisfaction is reflected in our dedication to community involvement and philanthropy, with The CARES Foundation having donated over $5 million to local communities.

Job Overview

We are seeking a skilled and enthusiastic Customer Service Representative to join our retail team. As a key member of our store operations, you will be responsible for promoting sales, answering customer inquiries, and providing exceptional customer service across various departments.

Key Responsibilities
  • Provide top-notch customer service, resolving customer issues and answering questions in a professional and courteous manner.
  • Assist customers with product inquiries, provide recommendations, and process special orders in a timely and efficient manner.
  • Work collaboratively with colleagues to achieve sales goals, maintain a clean and organized store environment, and ensure excellent customer experience.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain knowledge of products, promotions, and store policies to effectively engage with customers and drive sales.
Requirements
  • High school diploma or equivalent required; prior retail experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to lift up to 40 pounds and stand for long periods, with flexibility to work varying shifts, including weekends and holidays.
  • Basic math skills and accuracy with handling cash and operating a cash register.
Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

  • Competitive hourly wage, with opportunities for advancement and career growth.
  • Excellent benefits, including medical, dental, vision, and 401(k) matching.
  • Generous paid time off and holidays, with opportunities for flexible scheduling.
How to Apply

Interested candidates should submit their application, including a resume and cover letter, to [insert application instructions]. We look forward to welcoming our next team member



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