Customer Service Representative
6 days ago
The Save Mart Companies, a leading regional grocery chain, operates 194 stores in California and Western Nevada, employing over 13,000 associates who strive to provide customers with top-quality products at competitive prices.
Our commitment to customer satisfaction is reflected in our dedication to community involvement and philanthropy, with The CARES Foundation having donated over $5 million to local communities.
Job OverviewWe are seeking a skilled and enthusiastic Customer Service Representative to join our retail team. As a key member of our store operations, you will be responsible for promoting sales, answering customer inquiries, and providing exceptional customer service across various departments.
Key Responsibilities- Provide top-notch customer service, resolving customer issues and answering questions in a professional and courteous manner.
- Assist customers with product inquiries, provide recommendations, and process special orders in a timely and efficient manner.
- Work collaboratively with colleagues to achieve sales goals, maintain a clean and organized store environment, and ensure excellent customer experience.
- Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
- Maintain knowledge of products, promotions, and store policies to effectively engage with customers and drive sales.
- High school diploma or equivalent required; prior retail experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to lift up to 40 pounds and stand for long periods, with flexibility to work varying shifts, including weekends and holidays.
- Basic math skills and accuracy with handling cash and operating a cash register.
As a valued member of our team, you will enjoy a comprehensive benefits package, including:
- Competitive hourly wage, with opportunities for advancement and career growth.
- Excellent benefits, including medical, dental, vision, and 401(k) matching.
- Generous paid time off and holidays, with opportunities for flexible scheduling.
Interested candidates should submit their application, including a resume and cover letter, to [insert application instructions]. We look forward to welcoming our next team member
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