Network Systems Specialist
2 days ago
The Field Technology Services team at Integrated Resources is seeking a skilled Network Systems Specialist to manage, maintain, troubleshoot, repair, and update software, hardware, and networking as necessary to support our client's education, programs, and operations efforts.
The ideal candidate will have strong technical skills and experience in managing complex work items involving educational and client's Operations software products. They will provide technical advice, guidance, and implementation of these work items, as well as technical support for complex work problems involving computer technology.
Responsibilities include independently installing, updating, and managing applications and hardware at assigned facilities. The successful candidate will be comfortable going onsite to client facilities and will be required to travel to different sites. Remote work will be allowed when possible, but the nature of the work requires an onsite resource.
Required skills include Windows operating systems, independently installing, updating, and managing networks, troubleshooting and resolving issues in various operating systems and application software, imaging computers, securing networks and endpoints, and building, deploying, and maintaining servers. A minimum of 5 years of experience in the computer support field is required, with a combination of desktop, server, and network support in a fast-paced, delivery-oriented agile environment.
This position must be able to perform with minimal direct supervision and may be required to use their home as a base of operation. Significant travel, usually day trips, may be required.
Key Responsibilities:
Manage, maintain, troubleshoot, repair, and update software, hardware, and networking as necessary
Provide technical advice, guidance, and implementation of complex work items
Provide technical support for complex work problems involving computer technology
Independently install, update, and manage applications and hardware at assigned facilities
Travel to different sites and work onsite at client facilities
Requirements:
5 years of experience in the computer support field
Combination of desktop, server, and network support in a fast-paced, delivery-oriented agile environment
Windows operating systems, independently installing, updating, and managing networks, troubleshooting and resolving issues in various operating systems and application software, imaging computers, securing networks and endpoints, and building, deploying, and maintaining servers
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