Healthcare Navigator

2 days ago

Brooklyn, New York, United States Anchor Health Homecare Services, Inc. Full time

About Us

Anchor Health Homecare Services, Inc. is a rapidly growing home care agency established in 2018 with nearly 7,000 active patients. Our Non-Hospice Terminal Disease (NHTD) department has quickly become responsible for a significant number of patients from our total company census.

The Role

A Care Coordination Specialist's primary responsibility is to provide case management-style services to assigned patients. The role can be divided into two categories: task-based responsibilities and retention and problem-solving based responsibilities.

Task-Based Responsibilities

  • Ordering medical supplies for patients
  • Scheduling medical transportation
  • Completing routine paperwork to maintain patient enrollment

Retention and Problem-Solving Based Responsibilities

  • Maintaining communication with patients on a monthly basis or as needed
  • Preventing patient discharges to other agencies by troubleshooting issues
  • Maintaining good relationships with the staffing coordination team
  • Ensuring all patients have quarterly home visits completed
  • Compliance with paperwork completion in accordance with due dates and timelines
  • Proper utilization of internal systems
  • Fulfilling patient requests for additional resources such as supplies and transportation

Detailed Responsibilities

  • Correct utilization of Bolt (our CRM) - notating conversations with patients, updating follow-up dates, and workflows
  • Proactively following up on patient complaints, coming up with solutions, and escalating more serious complaints
  • Follow-ups and responses to tickets received by on-call and Smartsheets
  • Quarterly in-person visits arranged in advance
  • Following up on patients who are placed on hold or hospitalized statuses to expedite resumption of services
  • Decreasing overtime for caregivers by engaging in conversations with patients' families
  • Completion of time-sensitive documentation such as Team meetings, Face to Face encounters, SRI's, and Renewal plans (RSP's)

Required Skills and Qualifications

  • Bachelor's degree required
  • Availability to work 9-5 Mon-Fri for patient calls
  • NYC-based with ability to complete in-person patient visits throughout the 5 boroughs

Estimated Salary: $65,000 - $85,000 per year

  • Healthcare Navigator

    3 days ago

    Brooklyn, New York, United States Med-Metrix Full time

    Job Title: Healthcare NavigatorWe are seeking a highly skilled Healthcare Navigator to join our team at Med-Metrix. As a key member of our team, you will be responsible for guiding patients through the complex process of applying for Medicaid and ensuring that they receive the necessary benefits.Duties and Responsibilities:Meet with patients and screen for...

  • Healthcare Navigator

    2 weeks ago

    Brooklyn, New York, United States TemPositions Full time

    Job SummaryNational healthcare navigator coordinating care delivery for adults with disabilities in residential programs. About UsWe are TemPositions, a leading staffing agency dedicated to providing top-notch talent solutions to our clients. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the most trusted names in...

  • Healthcare Navigator

    3 weeks ago

    Brooklyn, New York, United States Fidelis Care Full time

    Fidelis Care is seeking a motivated and results-driven Healthcare Navigator to join our team in Brooklyn or Staten Island county. As a key member of our community outreach team, you will play a vital role in promoting Fidelis Care's products and services to individuals in need.Job Summary:This is a field-based position that requires occasional evenings and...

  • Healthcare Navigator and Program Coordinator

    3 weeks ago

    Brooklyn, New York, United States Haitian Centers Council Inc Full time

    Job SummaryWe are seeking a skilled Healthcare Navigator and Program Coordinator to join our team at Haitian Centers Council Inc. This dynamic role will provide ongoing case management and substance misuse support to members of the priority population.About the RoleThe successful candidate will facilitate a multi-pronged intervention consisting of sexual...

  • Healthcare Navigator

    2 weeks ago

    Brooklyn, New York, United States TemPositions Health Care Full time

    **Job Summary:**We are seeking a skilled and compassionate Care Management Specialist to join our team at TemPositions Health Care. In this rewarding role, you will work closely with individuals with disabilities, their families, and our dedicated staff to provide exceptional healthcare services.**About the Role:**As a Care Management Specialist, you will be...

  • Healthcare Navigator

    5 days ago

    Brooklyn, New York, United States Housing Works Full time

    About Housing WorksHousing Works is a pioneering organization in the social entrepreneurship movement, dedicated to providing lifesaving services to individuals affected by HIV/AIDS. Founded in 1990, we have established ourselves as a leader in harm reduction-based treatment programs and advocate for quality housing, healthcare, and HIV prevention.We operate...

  • Traveling Healthcare Professional Opportunity

    2 weeks ago

    Brooklyn, New York, United States Host Healthcare Full time

    Job Description:We are seeking a Registered Nurse - Wound Care to join our team in Brooklyn, NY.About the Role:This is an exciting opportunity for a skilled Registered Nurse to work with Host Healthcare, a leading travel healthcare company. As a Registered Nurse - Wound Care, you will be responsible for providing high-quality patient care and managing wound...

  • Case Manager/Program Coordinator

    3 weeks ago

    Brooklyn, New York, United States Haitian Centers Council Inc Full time

    Haitian Centers Council Inc is seeking a highly motivated Case Manager/Program Coordinator to join our team in New York. As a key member of our staff, you will be responsible for providing ongoing case management and substance misuse support to members of our priority population.About the RoleThe successful candidate will have a minimum of three years of...

  • Field Healthcare Professional

    3 days ago

    Brooklyn, New York, United States A-Line Staffing Solutions Full time

    A-Line Staffing Solutions is currently seeking a highly skilled Field Registered Nurse (RN) to join our team in the Brooklyn, Bronx, or Manhattan, NY area. This is an exciting opportunity for a career-focused individual who wants to make a difference in the lives of patients.In this role, you will conduct home visits to assess patient needs, document...

  • Healthcare Program Manager

    2 days ago

    Brooklyn, New York, United States NYU Langone Health Full time

    OverviewNew York University Langone Health, a leading healthcare provider in the New York City area, is seeking an experienced professional to join their team as a Program Supervisor. This role will involve overseeing various initiatives related to HIV care and prevention services within the organization.SalaryThe estimated annual salary for this position is...

  • Healthcare Coordinator

    2 weeks ago

    Brooklyn, New York, United States i4 Search Group Full time

    Job Title: Healthcare Coordinator - LPNAbout Us:i4 Search Group is a leading healthcare staffing agency specializing in placing talented professionals in top facilities nationwide. Our team of expert recruiters takes pride in providing personalized service and ensuring a seamless hiring process.Job Description:We are seeking a skilled Licensed Practical...

  • Comprehensive Healthcare Specialist

    2 weeks ago

    Brooklyn, New York, United States TrueCare™ Full time

    About TrueCareTrueCare is a leading healthcare provider dedicated to delivering exceptional patient care through innovative technologies and personalized services. Our mission is to enhance patient outcomes by integrating technology and care.We offer a range of services, including telehealth, remote patient monitoring (RPM), chronic care management (CCM),...

  • Travel Healthcare Professional in Interventional Radiology

    2 weeks ago

    Brooklyn, New York, United States Trustaff Full time

    About This RoleAs an Interventional Radiology Tech with Trustaff, you will play a vital role in helping patients receive minimally invasive interventional techniques. To excel in this position, you must have expert knowledge of radiology equipment, its operation, and treatment processes.Key ResponsibilitiesYou will work as a traveler for a limited time at a...

  • Nurse Consultant in Emergency Room Brooklyn

    2 weeks ago

    Brooklyn, New York, United States Host Healthcare Full time

    Emergency Room Nurse Opportunity in Brooklyn, NYHost Healthcare is a leading travel healthcare company with an exciting opening for a Registered Nurse - Emergency Room in Brooklyn, NY.Why Choose Host Healthcare?We are dedicated to providing unparalleled service and support to our travelers.Our team of recruiters act as your personal advocate, helping you...

  • Skilled Healthcare Professional Wanted

    2 weeks ago

    Brooklyn, New York, United States Advanced Care Staffing Full time

    Job SummaryWe are seeking a dedicated and compassionate Certified Nursing Assistant to join our team at Advanced Care Staffing.About the RoleThis is a dynamic opportunity for an experienced CNA to provide high-quality patient care, work collaboratively with our staff, and contribute to the delivery of exceptional patient outcomes.Key ResponsibilitiesDeliver...

  • Travel Nurse RN Specialist

    2 weeks ago

    Brooklyn, New York, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with an exciting opportunity for a Registered Nurse - Emergency Room in Brooklyn, NY. As a valued member of our team, you will have access to unparalleled benefits and support.About UsWe are a passionate and transparent team dedicated to providing exceptional service to our travelers. Our mission is to...

  • Adventure Nurse Opportunities

    2 weeks ago

    Brooklyn, New York, United States Host Healthcare Full time

    At Host Healthcare, we pride ourselves on being an award-winning travel healthcare company with a commitment to providing unparalleled service to our travelers. We have an exciting opportunity for a Registered Nurse - Wound Care position in Brooklyn, NY.Why Choose Host Healthcare?We believe that our team members are the key to our success, and we're...

  • Nurse Practitioner Role

    2 weeks ago

    Brooklyn, New York, United States True Care Full time

    About True Care">At True Care, we are revolutionizing healthcare by providing innovative remote monitoring solutions and comprehensive care to diverse populations. Our team of dedicated professionals is passionate about making a meaningful impact in the lives of individuals.Job Summary:The Nurse Practitioner will play a crucial role in delivering vital...

  • Dedicated Travel Nurse Professional Wanted

    2 weeks ago

    Brooklyn, New York, United States Host Healthcare Full time

    We are seeking a skilled Registered Nurse - Wound Care professional to join our team at Host Healthcare in Brooklyn, NY.About UsHost Healthcare is an award-winning travel healthcare company committed to providing unparalleled service and ensuring a pleasant assignment experience for our travelers.Estimated Salary: $120,000 - $150,000 per yearThis...

  • Critical Care Travel Nurse

    3 weeks ago

    Brooklyn, New York, United States Host Healthcare Full time

    About Host Healthcare">At Host Healthcare, we pride ourselves on being an award-winning travel healthcare company. We are currently seeking a skilled Registered Nurse to join our team in the ICU department at a top hospital in Brooklyn, NY.">Your Responsibilities">">You will work closely with our experienced team of healthcare professionals to provide...