ServiceNow Capability Leader

6 days ago


Salt Lake, Utah, United States Slalom Full time
Job Title: Director

As a modern technology company, Slalom is disrupting the market and bringing to life the art of the possible for our clients. We have a passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.

About the Role

We are seeking a dynamic and experienced consulting leader to lead our growing global ServiceNow capability, taking it to new heights in the ever-evolving technology landscape. As the leader for our ServiceNow capability, you will play a pivotal role in driving growth, excellence, and innovation within our ServiceNow practice.

Key Responsibilities
  1. Capability Leadership: Lead, develop, and expand the ServiceNow capability within Slalom.
  2. Client Engagement: Act as a trusted advisor to our clients, understanding their business needs and translating them into actionable ServiceNow solutions.
  3. Business Development: Identify new business opportunities, lead business development efforts, coach team members learning business development activities, and collaborate with others across Slalom to expand our client base and revenue streams.
  4. Team Leadership: Manage a team of ServiceNow consultants, architects, and developers.
  5. Solution Design: Oversee the design of ServiceNow solutions that address clients' unique challenges, leveraging your functional expertise to ensure solutions are aligned with industry standards and best practices.
  6. Project Management: Lead project planning, execution, and monitoring to ensure successful project delivery.
  7. Quality Assurance: Ensure the quality and excellence of ServiceNow solutions, fostering a culture of best practices and continuous improvement.
Requirements

We are looking for a candidate with a minimum of 8 years of consulting experience, with a focus on building capabilities, client engagement, client delivery, business development, account management, and partner alliance management. Deep domain expertise in ServiceNow and a proven track record of leading ServiceNow implementation projects are required. Strong leadership skills, ability to inspire and lead a team, big picture thinking, and passion for helping organizations solve their most critical, complex business obstacles are essential.

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all.



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