Patient Accounts Representative

4 weeks ago


Raleigh, North Carolina, United States WakeMed Full time
About WakeMed:

As a leading healthcare provider in Wake County, WakeMed Health & Hospitals is dedicated to delivering exceptional patient care and improving the health and well-being of our community.

Our mission is to provide compassionate and personalized care to every patient, every time.


Job Summary:

The Patient Accounts Representative is a critical member of our revenue cycle team, responsible for ensuring accurate and timely billing of patient accounts.

This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.


Key Responsibilities:
  1. Review and edit patient accounts to ensure accuracy and completeness before submission to payers.
  2. Follow up on outstanding claims to ensure timely resolution and minimize bad debt.
  3. Monitor and analyze accounts receivable to identify trends and areas for improvement.
  4. Collaborate with other departments to resolve billing and payment issues.

Requirements:
Education: High School Diploma or Equivalent Required; Associate's Degree in Business Administration or related field Preferred.
Experience: 1 Year Accounting/Finance - Billing Required; 2 Years Accounting/Finance - Billing Preferred.
Certification: Not Applicable.

Work Schedule: Monday - Friday, 8am - 5pm.

Weekend Requirements: None.

Call Requirements: None.

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