Supply Chain Logistics Coordinator

3 weeks ago

Janesville, Wisconsin, United States Mercyhealth Full time

Job Summary

The Supply Chain Technician is a vital member of the Mercyhealth team, responsible for ensuring the timely and accurate processing and delivery of supplies within the facility. This role requires a high level of organization, attention to detail, and effective communication skills.

Key Responsibilities

  • Pick orders for departments requesting supplies, utilizing a thorough understanding of inventory management principles.
  • Package and deliver supplies to requesting departments, maintaining a safe and efficient workflow.
  • Restock shelves, trays, carts, and other storage areas with incoming supplies, adhering to established protocols.
  • Unload stock daily from the dock, verifying accuracy with delivery documents and reporting any discrepancies.
  • Unpack stock and place it on shelves in a timely and efficient manner, ensuring minimal disruption to operations.
  • Safely operate floor jacks (manual and battery) and forklifts where appropriate, adhering to safety guidelines and regulations.
  • Regularly check supply par levels, outdates, and overstock, adjusting stock as needed to maintain optimal inventory levels.
  • Assist in determining appropriate floor unit PAR levels, collaborating with colleagues to ensure accurate inventory management.
  • Participate in annual inventory counts, contributing to the accuracy and efficiency of the process.
  • Collect and clean dirty equipment from floor units where appropriate, ensuring its readiness for use.
  • Deliver and set up equipment for patient care areas where necessary, adhering to established protocols.
  • Return equipment to its designated location, maintaining a clean and organized workspace.
  • Track the location of rental equipment and monitor its return to the vendor, ensuring timely and accurate processing.
  • Transport equipment to Biomed when required, adhering to established procedures.
  • Enter patient charges for supplies and equipment where applicable, maintaining accurate records.
  • Verify the accuracy of all supply transactions within the MMIS system, ensuring data integrity.
  • Assist with the delivery of linen where necessary, maintaining a safe and efficient workflow.
  • Maintain a clean and efficient work environment, free from hazards and obstacles.
  • Consistently practice good customer service skills, responding promptly to requests and providing excellent support.
  • Answer telephones and intercoms promptly and properly, maintaining a professional demeanor.
  • Provide patient and material transport, adhering to established protocols and safety guidelines.
  • Perform daily receiving, delivery, and returns as directed, maintaining a high level of productivity and efficiency.

Culture of Excellence Behavior Expectations

To perform this job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follow all policies and procedures, adapt to and manage changes in the environment, demonstrate accuracy and thoroughness, give attention to detail, look for ways to improve and promote quality, apply feedback to improve performance, and manage time and prioritize effectively to achieve organizational goals.

Service - Respond promptly to requests for service and assistance, follow the Mercyhealth Critical Moments of Service principles, meet all assigned commitments, abide by Mercyhealth confidentiality and security policies, show respect and sensitivity for cultural differences, effectively communicate all relevant information to partners, and apply system-wide thinking and approach regarding all applicable processes and functions.

Partnering - Show commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions, exhibit objectivity and openness to other's views, demonstrate a high level of participation and engagement in day-to-day work, give and welcome feedback, generate suggestions for improving work, and embrace teamwork, support, and encourage positive change while giving value to individuals.

Cost - Conserve organization resources, understand and apply fiscal responsibility, work within approved budget, develop and implement cost-saving measures, and contribute to profits and revenue.

Education and Experience

  • High school graduate or equivalent; Associate degree (or pursuit thereof) preferred.

Certification/License

If driving a Mercy vehicle is required, applicant must have a driving record that is insurable under Mercyhealth's insurance coverage guidelines. Must have and maintain an acceptable driving record per Mercy's HR-01 Fleet Safety Policy. Position is subject to annual driving record background checks per Mercy's HR-01 Fleet Safety Policy. The Technician must maintain a valid driver's license.

Driving a Mercy vehicle is specifically required in the following departments:

Janesville Distribution Center

Central Distribution at Javon Bea Hospital Rockton Avenue

Central Distribution at Javon Bea Hospital Riverside Avenue

Additional Requirements

Must be able to follow written/oral instructions.

Other Skills and Abilities

Exceptional interpersonal/communication skills allowing the Lead to serve as the point-person in working with internal customers in assessing their needs and the most appropriate solution.

Ability to effectively use applicable MMIS system being a super-user of the applicable MMIS system and a high-level resource for both coworkers and internal customers for all aspects of inventory management, receiving, and supply-related questions.

Work Environment

The noise level in the work environment can be loud.

Occupational Exposure: Category A - All partners in the specified job classification have occupational exposure.

Age of Patients Served

N/A

Information Access

Partner may access data needed to perform their job duties as directed by the Manager or Director.

Work Contact Group

Supply Chain coworkers and other hospital and clinic staff.

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, and feel; also, to speak and hear. The employee is frequently required to stoop, kneel, or crouch, stand, walk, or sit. The employee is occasionally required to lift up to 30 pounds from floor to chest, although the vast majority of items weigh less than 10 pounds. Specific vision abilities required for this job include close vision, distance vision, and peripheral vision.

Level of Supervision
N/A

Supervises
N/A Mercyhealth

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