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Bilingual Customer Service Representative

2 months ago

Lone Tree Douglas County CO, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any issues they may have.

Key Responsibilities
  • Provide excellent customer service to customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Process sales transactions accurately and consistently with policies and procedures
  • Pull appropriate products from the sales floor or warehouse
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Maintain in-stock and presentable condition assigned areas
Requirements
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs
  • Must be willing to work all scheduled hours, which may include evenings and weekends
  • Must have at least one year of experience working in a delivery, retail, or customer service position
  • Must have previous work experience selling paint and paint-related products
  • Must have previous work experience operating tinting and mixing equipment
What We Offer

We offer a competitive salary and benefits package, including health benefits, retirement and saving benefits, and more. We also offer a generous time away from work package, including vacation, holidays, and military leave, among other benefits.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and are an affirmative action employer.

Please note that all qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.