Customer Service Representative
2 weeks ago
Customer Service Representative
At Americold Logistics, we are seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process orders and handle customer complaints in a prompt and courteous manner
- Act as a liaison between customers and our warehouse team to ensure seamless communication and execution
- Generate all necessary paperwork and documentation for customer work orders
- Provide clerical support, including answering phones, operating office equipment, and maintaining customer files
Requirements:
- High school diploma or equivalent required
- 0-2 years of related work experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
What We Offer:
At Americold Logistics, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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