Restaurant Shift Manager

2 months ago


Richland, Washington, United States MOD Pizza Full time
About the Role

As a Restaurant Shift Manager at MOD Pizza, you will be responsible for leading a team of pizza makers and ensuring that our customers receive an exceptional dining experience. You will be the face of our restaurant, embodying our values and creating a welcoming atmosphere for our guests.

Key Responsibilities
  • Lead by Example: Demonstrate MOD values and behaviors, and exemplify a service mindset through effective leadership.
  • Create a Positive Vibe: Help create a MOD vibe that our customers expect, and coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
  • Train and Coach: Demonstrate, train, and coach Squad in all methods for accomplishing store tasks, and demonstrate knowledge of all Operational Standards and resources.
  • Partner with Management: Partner with the General Manager to engage the board community of our restaurant.
Requirements
  • Customer Service Experience: Minimum of 1 year of customer service or restaurant leadership experience.
  • Leadership Skills: Experience successfully leading, coaching, training, and motivating front-line employees.
  • Strategic Thinking: Ability to think strategically and act tactically.
  • Stress Management: Ability to stay calm and focused in busy restaurant operations.
  • Age Requirement: Must be at least 18 years old.


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