Restaurant Shift Manager
2 months ago
As a Restaurant Shift Manager at MOD Pizza, you will be responsible for leading a team of pizza makers and ensuring that our customers receive an exceptional dining experience. You will be the face of our restaurant, embodying our values and creating a welcoming atmosphere for our guests.
Key Responsibilities- Lead by Example: Demonstrate MOD values and behaviors, and exemplify a service mindset through effective leadership.
- Create a Positive Vibe: Help create a MOD vibe that our customers expect, and coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
- Train and Coach: Demonstrate, train, and coach Squad in all methods for accomplishing store tasks, and demonstrate knowledge of all Operational Standards and resources.
- Partner with Management: Partner with the General Manager to engage the board community of our restaurant.
- Customer Service Experience: Minimum of 1 year of customer service or restaurant leadership experience.
- Leadership Skills: Experience successfully leading, coaching, training, and motivating front-line employees.
- Strategic Thinking: Ability to think strategically and act tactically.
- Stress Management: Ability to stay calm and focused in busy restaurant operations.
- Age Requirement: Must be at least 18 years old.
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