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Customer Service Liaison
2 months ago
We are seeking a skilled Customer Service Representative to join our team at ConsultNet Technology Services and Solutions. As a key member of our internal team, you will play a vital role in supporting client retention and success.
Key Responsibilities:
- Participate in all new projects from inception to completion, ensuring seamless execution and client satisfaction.
- Develop and maintain strong relationships with existing and new clients, identifying opportunities for growth and improvement.
- Estimate and quote new projects, providing accurate and competitive pricing.
- Conduct inside sales activities, focusing on cross-selling opportunities and client engagement.
Requirements:
- Minimum 5 years of experience as a Customer Service Representative.
- 2-3 years of experience in the paper industry, with a strong understanding of print and program management.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
