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Restoration Operations Director

2 months ago


Norwalk, Connecticut, United States Hightower Commercial Services, LLC Full time
General Manager - Restoration Services

We are seeking a seasoned General Manager to lead our restoration services team. As the backbone of our operations, you will be responsible for overseeing all aspects of our business, from strategic planning to day-to-day management.

About Us

Hightower Commercial Services, LLC specializes in tackling the aftermath of disasters head-on, from floods and fires to storms and everything in between. With precision, compassion, and a relentless drive to restore normalcy, we're committed to being the guiding light in times of darkness.

Key Responsibilities
  • Develop and implement strategic plans to achieve company goals and objectives
  • Provide strong leadership to motivate and empower our team members
  • Ensure efficient and effective operation of all business functions, including project management, finance, and customer service
  • Foster a culture of excellence, innovation, and continuous improvement
  • Build and maintain strong relationships with clients, partners, and stakeholders
  • Monitor industry trends and competitive landscape to identify opportunities for growth and improvement
  • Uphold the highest standards of integrity, professionalism, and ethical conduct
Requirements
  • Proven experience as a General Manager or similar leadership role in the mitigation or related industry
  • Strong leadership and management skills, with the ability to inspire and motivate teams
  • Excellent communication, negotiation, and interpersonal skills
  • Strategic thinker with a track record of driving results and achieving targets
  • Solid understanding of business principles, financial management, and operational best practices
  • Ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities
What We Offer
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Professional development assistance
  • Vision insurance
Work Environment
  • Day shift
  • Extended hours
  • On call
  • Overtime
  • Weekends as needed