Customer Service Representative

4 days ago


Indianapolis, Indiana, United States Crew Carwash Full time
About Us

Crew Carwash is a renowned glassdoor best places to work, committed to creating smiles and lifetime customers. As a team member, you will be part of an organization that values safety, customer satisfaction, and employee growth.


Job Summary

We are seeking a skilled Customer Service Representative to join our carwash team. This role involves providing exceptional customer service, ensuring industry-leading quality, and maintaining a park-like environment. The ideal candidate should possess excellent communication skills, be able to multitask, and work effectively in a fast-paced environment.


Key Responsibilities
  • Smile and greet customers warmly
  • Liv[e] our #1 value of safety by following established procedures and protocols
  • WOW customers with outstanding service and product knowledge
  • Service advisors assist customers with their needs
  • Ensure the highest quality for our customers through diligent attention to detail
  • Help maintain a clean and welcoming environment inside and outside the facility

What We Offer
  • A competitive hourly rate of $15-$16 + incentive pay
  • Daily pay options available at no additional cost
  • Paid Time Off + 6 paid holidays per year (Full Time only)
  • Free carwashes, naturally
  • Flexible schedules to suit your lifestyle
  • Industry-leading training to enhance your skills
  • Tuition reimbursement for continued education
  • Group health, dental, and vision benefits (Full Time only)
  • A 401K plan with company match

Requirements
  • Must be at least 16 years old
  • No prior work experience is required
  • Ability to work a minimum of 10 hours per week as part-time or 30 hours per week as full-time
  • Comfortable working in a fast-paced operations environment
  • Ability to stand for extended periods of time (up to 8+ hours per day)
  • Ability to hustle with a sense of urgency
  • Ability to reach, twist, kneel, squat, run, and/or jump
  • Ability to push/pull drums and materials with the appropriate equipment
  • Comfortable working near/around moving mechanical parts
  • Ability to climb ladders, scaffolds, and platforms
  • Ability to lift or move a minimum of 25 pounds
  • Ability to operate and utilize electronic devices
  • Ability to withstand extended exposure to all weather extremes

Crew Carwash is an equal-opportunity employer and maintains a drug-free workplace. If you are a motivated individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity.



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