Nurse Care Coordinator
2 days ago
Oak Street Health Inc.
Estimated Annual Salary: $65,000-$85,000
Job DescriptionWe are seeking a skilled Nurse to join our team as a Center Nurse at Oak Street Health. In this role, you will be responsible for building strong relationships with patients and their support teams by coordinating their care and providing a seamless experience.
Key Responsibilities:
- Provide competent nursing care by executing job responsibilities in a safe and consistent manner.
- Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations.
- Provide clinically competent triage and symptom management to patients who may or may not be physically present.
- Utilize standardized protocols for medication management, prescription refills, and prior authorizations.
- Conduct thorough and accurate reviews of patient medications and update as needed.
- Provide comprehensive education and direct patient care, particularly around chronic conditions.
- Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels.
- Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate.
- Create a welcoming and engaging environment to meet the needs of our patients, communities, families, and teams.
- Delegation of activities to other clinical care team members to support the needs of our patients.
- Participate in care team meetings to discuss patient care and clinic operations.
- Deliver an exceptional patient experience through service, responsiveness, and respectful care.
- Perform point of care testing, procedures, and specimen collection (including phlebotomy) as needed.
Requirements
- A valid Registered Nurse (RN) licensure in good standing with the applicable state.
- BLS Certification.
- Electronic Medical Record (EMR) experience.
- The ability to maintain patient confidentiality and process information in a confidential manner.
- US work authorization.
- The ability to assess patients without face-to-face interaction, strong communication, and assessment skills.
About Us
Oak Street Health is a healthcare organization that is dedicated to delivering high-quality, patient-centered care. We believe in empowering our patients to take control of their health and well-being, and we are committed to providing them with the resources and support they need to achieve their goals.
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