Current jobs related to Service Support Specialist - Boston, Massachusetts - RICHARD WOLF MEDICAL INSTRUMENTS CORPORATION

  • Dialysis Nurse Specialist

    2 weeks ago

    Boston, Massachusetts, United States HealthCare Support Full time

    Job Title: Dialysis Nurse SpecialistJob Description:We are seeking a skilled Dialysis Nurse Specialist to join our team at HealthCare Support. As a Dialysis Nurse Specialist, you will be responsible for providing high-quality patient care in a dialysis setting.Key Responsibilities:Provide dialysis treatment to patients with end-stage renal diseaseMonitor...

  • Physical Therapist

    2 weeks ago

    Boston, Massachusetts, United States HealthCare Support Full time

    Job Title: Physical TherapistJob Summary:HealthCare Support is seeking a Physical Therapist for a 1-week contract in Suffolk, Virginia. The ideal candidate will have an active PT license and BLS certification from the American Heart Association.Benefits:Immediate enrollment in Health Insurance, Dental Insurance, Life Insurance, Employee Assistance Program...

  • IT Support Specialist

    4 weeks ago

    Boston, Massachusetts, United States Insource Services Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Insource Services. As an IT Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide first-level technical...

  • Dialysis Nurse Specialist

    2 weeks ago

    Boston, Massachusetts, United States HealthCare Support Full time

    Job Title: Dialysis Nurse SpecialistJob Summary:Healthcare Support is seeking a skilled Dialysis Nurse Specialist to join our team. As a Dialysis Nurse Specialist, you will be responsible for providing high-quality patient care in a dynamic and fast-paced environment. Responsibilities: Provide direct patient care to patients undergoing dialysis treatment...

  • IT Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States Merge IT LLC Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Merge IT LLC. The successful candidate will provide technical support and assistance to our clients, ensuring the smooth operation of their computer systems and networks.Key Responsibilities:Provide technical support and assistance to clients via phone,...

  • Physical Therapist

    6 days ago

    Boston, Massachusetts, United States HealthCare Support Full time

    Job Title: Physical TherapistJob Summary: We are seeking a Physical Therapist to join our team at HealthCare Support. As a Physical Therapist, you will work with patients to help them recover from injuries or illnesses. You will be responsible for developing and implementing treatment plans, conducting physical therapy sessions, and educating patients on...

  • IT Support Specialist

    4 weeks ago

    Boston, Massachusetts, United States Roessel Joy Full time

    Job Title: IT Support SpecialistRossell Joy is seeking an IT Support Specialist to join our team in Boston, MA.Job Summary:The IT Support Specialist will provide first-level technical support for various technical issues involving hardware and software. This role will be the first point of contact for staff and will handle initial evaluation,...

  • IT Support Specialist

    1 month ago

    Boston, Massachusetts, United States Roessel Joy Full time

    Job Title: IT Support SpecialistRossell Joy is seeking an IT Support Specialist to join our team in Boston, MA.Job SummaryThe IT Support Specialist will provide first-level technical support for various technical issues involving hardware and software. This role requires excellent communication and problem-solving skills to handle initial evaluation,...

  • Peer Support Specialist

    1 month ago

    Boston, Massachusetts, United States New York State Full time

    Job Title: Peer Specialist**Job Summary:**We are seeking a Peer Specialist to join our team at New York State. As a Peer Specialist, you will play a critical role in supporting parents of youth involved in the child welfare system.Key Responsibilities:Build Relationships: Establish and maintain supportive relationships with parents of youth in the...

  • IT Support Specialist

    4 weeks ago

    Boston, Massachusetts, United States Insource Services, Inc. Full time

    Job DescriptionJob Summary:Insource Services, Inc. is seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' IT systems are running smoothly.Key...

  • IT Service and Support Supervisor

    3 weeks ago

    Boston, Massachusetts, United States Quick Base Full time

    Job Title: Supervisor, IT Service and SupportQuick Base is seeking a highly skilled and experienced IT Service and Support Supervisor to lead our global team of IT Support Specialists. The successful candidate will be responsible for overseeing the activities of the team, ensuring timely and effective resolution of tickets, and promoting professional growth...

  • IT Support Specialist

    1 month ago

    Boston, Massachusetts, United States Axiom Technologies Full time

    Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled IT Support Specialist to join our team. The successful candidate will be responsible for providing timely and accurate assistance to end-users within...

  • Community Support Specialist

    1 month ago

    Boston, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Title: Community Support SpecialistWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at North Suffolk Community Services Inc. As a Community Support Specialist, you will play a vital role in providing support and services to individuals with severe and persistent mental illness and/or substance use...

  • IT Support Specialist

    2 months ago

    Boston, Massachusetts, United States TEKsystems Full time

    About the Role:We are seeking a highly skilled IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will play a critical role in maintaining the smooth operation of our IT services and ensuring the productivity of our end users.Key Responsibilities:1. Technical Support:• Respond to and resolve IT incidents and requests in...

  • IT Support Specialist

    6 days ago

    Boston, Massachusetts, United States Sorbis Full time

    Job OverviewSorbis, a leading Managed Service Provider (MSP), is seeking a skilled Systems Specialist to join our team. As a Systems Specialist, you will be responsible for providing top-notch IT support and services to our clients.Key Responsibilities:Provide first-level support for service requests, including technical issues involving Microsoft's core...

  • IT Support Specialist

    6 days ago

    Boston, Massachusetts, United States World Insurance Associates LLC Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at World Insurance Associates LLC. As an IT Support Specialist, you will be responsible for providing technical assistance and support for incoming helpdesk tickets and escalations with issues related to computer systems, software, security, and hardware.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    4 weeks ago

    Boston, Massachusetts, United States Wentworth Institute of Technology Full time

    Job Title: Technical Support Specialist IWentworth Institute of Technology is seeking a skilled Technical Support Specialist I to join our team.About the RoleThe Technical Support Specialist I will play a critical role in providing software, hardware, and application support for the campus community. This on-site position requires a strong commitment to...

  • IT Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States AMS Staffing Inc. Full time

    IT Support Specialist Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at AMS Staffing Inc. in Boston. As a key member of our technology team, you will provide top-notch technical support to our employees, ensuring seamless access to firm-standard software applications, computer hardware, phones, printers, operating...

  • IT Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States Gardner Resources Consulting Full time

    Job Summary:Gardner Resources Consulting is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to employees in an office, clinical, and research laboratory setting.Key Responsibilities:Provide desk-side and subject matter expert support for IT...

  • IT Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States TEKsystems Full time

    Job Title: IT Support SpecialistJob Summary:The IT Support Specialist plays a crucial role in maintaining the smooth operation of our IT services and ensuring the productivity of our end users. This position involves providing technical support for users of our IT systems, including incident and request response and resolution.Key Responsibilities:1....

Service Support Specialist

2 months ago

Boston, Massachusetts, United States RICHARD WOLF MEDICAL INSTRUMENTS CORPORATION Full time
Job Overview

Richard Wolf Medical Instruments Corporation is actively seeking a Service Support Specialist. This role is pivotal in assisting Independent Sales Representatives within the designated territory, aiming to enhance RWMIC's market presence for the repair of endoscopic instruments.

Key Responsibilities
  • Engage with all Richard Wolf clients in the assigned region to solicit repair orders, ensuring the collection of defective items for processing and return.
  • Conduct scheduled preventative maintenance to guarantee the optimal functioning of RWMIC equipment at customer sites, facilitating necessary repairs or exchanges.
  • Manage the delivery of repaired items back to clients, maintaining knowledge of repair histories and applicable pricing structures.
  • Encourage on-site Repair Exchange transactions utilizing assigned inventory, demonstrating strong commercial awareness and meticulous attention to detail.
  • Report directly to the National Service & Repair Manager while collaborating effectively with independent sales representatives to optimize account targeting and route planning for maximum repair revenue.
  • Possess a comprehensive understanding of RWMIC products and their surgical applications, alongside a thorough knowledge of the various repair programs offered, including their pricing and customer benefits.
  • Address technical issues arising from third-party repairs, effectively communicating and demonstrating any defects or inadequate repairs to clients.
  • Travel extensively within the designated territory to fulfill job responsibilities.
Additional Duties
  • Troubleshoot core nova equipment as necessary.
  • Achieve and maintain certification for CCSVP, CRCST, or CST within the first year of employment.
  • Adhere to the RWMIC Quality Manual and relevant laws and regulations applicable to this position.
  • Complete all required Quality & Compliance training within specified deadlines.
  • Perform other duties as assigned by the National Service & Repair Manager.
Qualifications
  • High school diploma required; preference for candidates with a degree in biomedical engineering, RN with O.R. experience, or relevant certifications (CRCST or CST).
  • Strong verbal and written communication skills.
  • Proficient in PC applications, particularly the MS Office Suite.
  • Valid driver's license with an exemplary driving record.
  • Exceptional organizational skills and the ability to work independently.
  • 1-3 years of experience with endoscopic equipment and knowledge of minimally invasive surgical procedures is preferred.
  • Experience in diverse cultural environments is essential for successful employment.
  • Physical demands include the ability to lift/carry over 25 pounds, bend, stoop, kneel for extended periods, and push/pull over 50 pounds.
  • Work environment may involve exposure to infectious diseases, lasers, X-rays, and chemicals.
  • RWMIC provides annual immunizations for Hep B and flu shots for all employees, emphasizing the importance of safety in the workplace.
Benefits

We offer competitive compensation and a comprehensive benefits package, including:

  • 401(k) Retirement Savings Plan with Company Match
  • Medical, Dental, and Vision Insurance
  • Company-Paid Life & Disability Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Reimbursement
  • Flexible Spending Accounts

At Richard Wolf, we are dedicated to fostering a workplace where every individual has the opportunity to succeed. We are committed to providing equal employment opportunities to all individuals, celebrating diversity, and welcoming all qualified candidates to apply for open positions.