Beauty Services Coordinator

1 day ago


Chino, California, United States Ulta Beauty Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Coordinator to join our team at Ulta Beauty. As a Guest Coordinator, you will be responsible for providing exceptional guest service, promoting our services business, and supporting the Experience Manager and Assistant Services Manager in achieving sales goals and delivering an unrivaled guest experience.

Key Responsibilities
  • Provide exceptional guest service by acknowledging all Ulta Beauty guests and offering friendly, prompt, and courteous service.
  • Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, and suggesting add-on services.
  • Build the services business by informing guests of current promotions and events and confidently inviting them to try services.
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time.
  • Maintain prompt, regular attendance and adhere to Ulta Beauty's policies, procedures, and standards.
Requirements
  • High school diploma or equivalent preferred.
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience.
  • Proficient with basic technology, including Point of Sale system, Apple devices, and Services Booking System.
  • Demonstrate significant competency in sales, products, and service.
  • Ability to build and maintain strong customer relationships and work independently and as part of a team.
Working Conditions

Continuous mobility throughout the store during shift. Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift. Continuous lifting and/or moving up to 10 lbs. during shift. Continuous coordination and manipulation of objects during shift.

Ulta Beauty is an equal opportunity employer and welcomes applications from diverse candidates. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.


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