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Front Desk Agent/Must Work 2 Night Audit Shifts

2 months ago

Anaheim, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at SpringHill Suites Anaheim Resort/Convention Center, you will be responsible for delivering exceptional guest service and ensuring a seamless stay experience for our valued guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Register guests and process check-ins and check-outs in a friendly and efficient manner
  • Provide accurate and timely information to guests regarding hotel services, facilities, and local attractions
  • Handle guest requests and resolve any issues that may arise during their stay
  • Operate the front desk computer system and maintain accurate records
  • Collaborate with other departments to ensure seamless guest service and resolve any issues that may impact the guest experience
Requirements
  • High school diploma or equivalent required; college coursework in a related field is a plus
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
  • Basic knowledge of Microsoft Office suite
What We Offer

Aimbridge Hospitality is committed to providing our associates with a positive and supportive work environment, competitive compensation and benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.