Front Desk Agent/Must Work 2 Night Audit Shifts

3 weeks ago


Anaheim, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at SpringHill Suites Anaheim Resort/Convention Center, you will be responsible for providing exceptional guest service, registering guests, and handling various front desk duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner.
  • Provide information to guests about hotel services, facilities, and hours of operation.
  • Handle requests for mail, messages, and packages in an efficient and courteous manner.
  • Operate the front desk computer system and ensure accurate logging and delivery of packages, mail, and messages.
  • Work well in stressful situations and maintain a high level of professionalism at all times.
Requirements
  • High School diploma or equivalent required; college coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Knowledge of Microsoft Office suite and ability to learn new software.
About Us

SpringHill Suites Anaheim Resort/Convention Center is a modern and luxurious hotel located near Disneyland and the Anaheim Convention Center. We offer spacious suites, free breakfast, and a range of amenities to make your stay comfortable and enjoyable.

Aimbridge Hospitality is a global leader in third-party hotel management, with a portfolio of over 1,550 hotels in all 50 states and 22 countries. We are committed to providing exceptional service and driving results for our guests and associates.



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