Hostess/Host
2 weeks ago
We are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. Our Associates are the shining stars of what we do.
What We Offer- An exceptional benefit plan for associates and family members, including medical, dental, vision, short-term and long-term disability, life insurance, and flexible spending accounts.
- A 401K matching program.
- Discounts with our Crescent managed properties in North America for you and your family members, along with Hyatt Branded Hotel Associate Discounts.
- An Employee Assistance Program.
We are seeking a skilled and friendly Host/Hostess to join our team. As a Host/Hostess, you will be responsible for greeting guests, offering choice of seating, and escorting them to their table. You will also maintain proper set-up of the dining room, receive records, and make necessary arrangements for reservations and special functions.
Responsibilities- Meet and greet guests as they arrive, offer choice of seating, and escort them to their table.
- Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management.
- Maintain proper set-up of the dining room.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
- Ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Ability to communicate well with guests.
- Willingness to pitch-in and help coworkers with their job duties and be a team player.
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders, and similar written materials.
- Ability to remember, recite, and promote the variety of menu items.
- Ability to move throughout a crowded room to seat guests.
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
- Ability to establish and maintain effective working relationships with associates, customers, and patrons.
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