Customer Service Representative
4 weeks ago
Customer Service Agent
We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at The Global Edge Consultants, LLC. As a key member of our global staffing firm, you will play a vital role in connecting projects worldwide with top talent.
Responsibilities:
- Respond to incoming phone calls from industry partners and provide exceptional customer service.
- Assist users with password resets and related application activity.
- Answer questions from industry partners about program equipment and supplies.
- Review invoices and payment history with industry partners.
Requirements:
- High School Diploma or equivalent.
- Excellent verbal communication skills.
- Cheerful and helpful attitude.
- Dependable and punctual engagement.
- Data entry skills.
- Ability to manage multiple screens during a call.
- Experience working with tablet software.
- Experience with printer hardware.
The Global Edge Difference:
We are committed to delivering top-quality recruitment services and building long-lasting relationships with our clients and contractors. Our team is dedicated to excellence and integrity, and we strive to redefine the standard in recruitment.
Equal Opportunity Employer:
The Global Edge Consultants, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other protected characteristic.
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