Customer Service Representative

2 months ago


Barre, Vermont, United States The Golub Corporation Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests, and maintaining a clean and safe work environment.

Key Responsibilities
  • Provide friendly, helpful, and efficient service to guests, responding to their needs and resolving any issues in a professional manner.
  • Operate the bottle return area safely and efficiently, adhering to company policies and procedures.
  • Maintain sufficient stock levels on front-end supplies, ensuring a smooth and efficient shopping experience for guests.
  • Communicate new policies or promotional programs to guests, promoting a positive and engaging shopping experience.
  • Perform other related duties as assigned by management, adhering to all company policies and procedures.
Requirements
  • Strong communication and customer service skills.
  • Basic literacy and computer skills.
  • Reliability and a strong work ethic.
  • Satisfactory performance reviews.
Physical Requirements
  • Grasping, finger movement, and dexterity (left and right hands) - constant (5-8 hours).
  • Sitting - constant (5-8 hours).
  • Standing - constant (5-8 hours).
  • Bending - frequent (3-5 hours).
  • Twisting - constant (5-8 hours).
  • Squatting/kneeling - frequent (3-5 hours).
  • Pushing/pulling - occasional (1-3 hours, up to 50lbs).
  • Pivoting - frequent (3-5 hours).
Equal Employment Opportunity

The Golub Corporation is an equal opportunity employer and does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.



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