Sales Associate

4 weeks ago


Rockwall, Texas, United States Chico's Full time
Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our store.

Key Responsibilities:

• Meet or exceed sales goals by utilizing sales techniques and communicating product knowledge to customers
• Maintain knowledge of current sales and promotions, as well as pricing and visual standards
• Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by management
• Participate in visual directives, including monthly store sets and zone maintenance
• Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience
• Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience
• Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales
• Sign up clients for the reward program and build and maintain a solid customer following through clienteling and wardrobing
• Know current product fit and style assortment offerings in-store and online
• Maintain consistent client communication through the utilization of the customer book

Requirements:

• High school diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication and customer service skills
• Ability to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Ability to communicate with customers, associates, and management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives
• Ability to work a flexible schedule, including nights, weekends, and holidays

Physical Requirements:

• Constant walking/standing during an 8-hour shift
• Occasional lifting up to 50 pounds during an 8-hour shift
• Frequent climbing during an 8-hour shift

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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