Customer Service Specialist

3 weeks ago


Northridge, California, United States Forever 21 Full time

**About the Role**

We are looking for a skilled and enthusiastic Sales Associate to join our team. As a Sales Associate, you will be responsible for providing outstanding customer service, promoting our products, and achieving sales goals.

**Key Responsibilities**

  • Engage with customers, building rapport and providing personalized support.
  • Effectively communicate product features, benefits, and promotions.
  • Maintain a thorough understanding of our products and services.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Collaborate with colleagues to achieve sales goals and drive business results.

**Requirements & Qualifications**

  • At least one year of retail sales experience.
  • Previous experience working in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

**Estimated Salary:** $17.28 per hour

This salary estimate is based on industry standards and may vary depending on factors such as location, experience, and performance.



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