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Sales and Service Excellence Representative

1 month ago

Chicago, Illinois, United States Comcast Full time

Welcome to Comcast, where we're shaping the future of media and technology As a Xfinity Retail Sales Ambassador, you'll be part of a talented team that's dedicated to delivering exceptional customer experiences and driving sales growth.

About the Opportunity

This exciting role offers the chance to make a real difference in the lives of our customers, leveraging your skills and knowledge to drive sales and customer satisfaction. With moderate supervision, you'll be responsible for individual results and team impact, contributing to the success of our business.

Key Responsibilities

  • Customer Engagement: Engage with customers to understand their needs and provide tailored solutions, ensuring a world-class sales and service experience.
  • Sales Performance: Meet and exceed sales goals, taking a customer-first approach with all interactions and consistently demonstrating sales excellence.
  • Operational Tasks: Assist with operational and administrative tasks, including customer onboarding, product management, and teamwork.

Requirements

  • Education: High School Diploma/GED
  • Work Experience: 2-5 years in sales or customer-facing roles
  • Skills: Customer-focused, teamwork, technical knowledge, self-motivation, communication, critical thinking/problem-solving, resilience, and professional integrity

Compensation and Benefits

The estimated salary for this role is $17.00 per hour, with a potential total target compensation of up to $24.69 per hour, depending on performance. We offer a best-in-class benefits package, including health insurance, retirement plan, and paid time off, as well as opportunities for growth and development in a dynamic and innovative company.