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Customer Experience Ambassador

2 months ago

Irondale, Missouri, United States Nothing Bundt Cakes Full time

About the Role:

We're seeking a friendly and welcoming Guest Services Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you'll play a vital role in creating an exceptional customer experience for our guests.

Key Responsibilities:

  • Provide exceptional customer service, ensuring that every guest feels welcome and valued.
  • Assist guests in ordering the perfect cake for their celebrations, taking the time to understand their needs and preferences.
  • Work collaboratively with our bakery team to ensure seamless execution of orders and a smooth customer experience.
  • Contribute to a positive and inclusive work environment, promoting a culture of generosity, happiness, and joy in our community.

What We Offer:

  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • A flexible schedule, with earlier closing times than most food service jobs.
  • The opportunity to work in a casual and relaxed atmosphere, with a focus on comfort and well-being.
  • Competitive pay and benefits, including employee discounts and free uniforms.
  • Ongoing training and development opportunities, to help you grow your career and skills.

Requirements:

  • Excellent communication and interpersonal skills, with a warm and welcoming demeanor.
  • Ability to work in a fast-paced environment, with a focus on attention to detail and multitasking.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including afternoons and weekends.