Customer Experience Ambassador

3 weeks ago


Irondale, Missouri, United States Nothing Bundt Cakes - Cranberry Full time
Job Overview

We are seeking a skilled and enthusiastic Celebration Specialist to join our team at Nothing Bundt Cakes - Cranberry. As a key member of our bakery team, you will play a vital role in ensuring our guests have an exceptional experience. Your primary responsibility will be to provide top-notch customer service, ensuring that every guest feels welcome and valued.

Key Responsibilities
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Assist guests in selecting the perfect cake for their celebrations, offering recommendations and suggestions as needed.
  • Work collaboratively with the bakery team to ensure seamless execution of orders and a smooth customer experience.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring you are equipped to provide the highest level of service.
What We Offer
  • A fun and dynamic work environment, with opportunities to grow and develop your skills.
  • A competitive hourly rate and benefits package.
  • The chance to work with a talented and dedicated team, passionate about delivering exceptional customer experiences.
  • Flexible scheduling, with opportunities to work a variety of shifts, including evenings and weekends.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred, but not required.
  • Ability to work a variety of shifts, including evenings and weekends.
  • Excellent communication and interpersonal skills.


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