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Content Restoration Specialist
2 months ago
Salary: Based on Experience
A Content Restoration Specialist plays a crucial role in responding swiftly to emergency disaster claims and restoration clean-up activities within designated areas. This position provides essential support to individuals affected by disasters, helping them regain a sense of normalcy. The fulfillment derived from assisting others in rebuilding their lives is a significant aspect of this role.
The work environment is dynamic, competitive, and constantly evolving. As a 24/7 emergency services provider, candidates must be prepared to work extended hours, participate in on-call rotations, and travel to various disaster sites across the country as needed. We offer competitive benefits, a supportive work atmosphere, and opportunities for professional growth.
Key Responsibilities:
- Perform carpet and floor cleaning tasks
- Conduct construction clean-up operations
- Manage clean-up for fire, mold, biohazard, and water damage incidents
- Work independently with minimal supervision
- No prior experience is required, but a positive attitude, strong work ethic, and willingness to learn are essential
- Oversee the cleaning of contents both on-site and off-site
- Inspect offsite storage units to ensure the safety and proper storage of contents
- Maintain attention to detail while inventorying and assessing belongings
- Safeguard and wrap items for storage and transportation
- Document job processes thoroughly using mobile applications
Qualifications and Skills:
- Valid driver's license with three or fewer points
- Minimum age of 18 years
- Must pass an insurance industry background check, physical examination, and drug screening
- Familiarity with basic hand tools such as hammers and saws
- Exhibit a team-oriented mindset
- Be motivated, organized, and maintain a positive demeanor
- Ability to think critically and adapt to changing situations
- Present a professional image and make a positive first impression on clients
- Willingness to travel as required
- Thrive in high-pressure and fast-paced environments
Physical Requirements:
- Must be capable of lifting up to 50 lbs regularly
- Ability to work in various positions including standing, sitting, walking, and climbing
- Willingness to work in high or awkward locations and under varying weather conditions
- Ability to handle fumes, airborne particles, and hazardous materials (safety training and equipment provided)
- Safe operation of a company vehicle is required for travel to job sites
Education and Experience:
While prior experience and certifications in the insurance restoration field are advantageous, they are not mandatory. A strong work ethic and eagerness to learn are essential attributes.
Additional Benefits for Team Members:
- Company-sponsored certification training (IICRC, Subrogation, Industry)
- Provision of necessary technology for effective job performance
- Most technicians are assigned a company vehicle for personal use
- A robust network of support within the company
- Comprehensive health, dental, vision, and 401(k) benefits
Equal Employment Opportunity: Royal Plus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
