HF Heart Failure Customer Support Professional

3 weeks ago


Kennedy Space Center, United States Abbott Full time

Join our team as a HF Heart Failure Customer Support Professional at Abbott In this role, you'll be responsible for providing exceptional customer service and support to our customers and clients. You'll work closely with our team to ensure high-level customer satisfaction and maintain accurate records of your work.

Your Responsibilities:
  • Respond to customer inquiries and document interactions within Brightree database.
  • Represent Continuum to internal and external customers and clients to ensure high-level customer satisfaction.
  • Maintain customer/client information in accordance with HIPAA, PHI, and regulatory requirements.

To be successful in this role, you'll need a high school diploma and at least one year of experience in a customer service role or equivalent combination of education and experience. You should also have basic computer and clerical skills.

What We Offer:
  • Career development opportunities with an international company.
  • Free medical coverage via the Health Investment Plan (HIP) PPO.
  • A competitive salary ranging from $15.15 to $30.25 per hour, depending on location.

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