Sales and Customer Support Representative

2 days ago


Kennedy Space Center, United States ROYAL Brass and Hose Full time
Job Title: Customer Service Associate
Job Summary:
We are seeking a talented individual to join our team as a Customer Service Associate. This role is responsible for ensuring customer satisfaction by processing orders correctly and meeting deadlines. The ideal candidate will have excellent customer service skills, basic computer knowledge, and the ability to work independently and safely.

Responsibilities:
  • Process orders accurately and efficiently
  • Answer customer and territory/account managers phone calls
  • Respond to customer questions and provide product and service information
  • Enter data into our system and maintain accurate records
  • Collaborate with our sales and customer support team to ensure seamless communication with customers

Working Conditions:
This role is based in an office/warehouse setting with minimal climate control. You will be required to lift up to 40 pounds, push/pull up to 50 pounds, and stand for prolonged periods. Additionally, you will need to use repetitive hand movements such as stapling, using a tape gun, and grabbing bags.

Benefits:
We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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