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Oncology Social Services Specialist

2 months ago

Spencer, West Virginia, United States Roane General Hospital Full time
Job Title: Social Worker Oncology Services

Department: Oncology and Infusion Services

Reports To: Director of Oncology and Infusion Services and Chief Clinical Officer

FLSA Status: Non-exempt

Prepared By: Julie Carr, RN, COO

SUMMARY
The Social Worker will exemplify the values of Roane General Hospital by serving as an advocate for clients, assisting them in accessing essential resources and addressing personal and familial challenges. This role involves supporting clients and families in the coordination of care and addressing individual needs throughout the oncological treatment journey. The Social Worker must be adept at assessing, coordinating, planning, monitoring, implementing, and evaluating mental health care plans to ensure quality clinical outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:
  • Facilitating patient progression through the healthcare continuum.
  • Identifying and resolving systemic issues that hinder diagnostic or treatment progress.
  • Consulting with relevant disciplines to expedite care and discharge processes.
  • Utilizing approved screening tools to identify at-risk populations.
  • Collaborating with a multidisciplinary team throughout the discharge planning process.
  • Managing indigent drug coverage for oncology patients.
  • Coordinating support services tailored for oncology patients.
  • Engaging in clinical performance improvement initiatives.
  • Demonstrating exceptional interpersonal and communication skills.
  • Overseeing the oncology resource center and managing donations.

In addition, the Social Worker will provide feedback on quality documentation to support patient medical conditions and participate in policy development in line with regulatory standards. This role includes acting as a liaison among physicians, ancillary services, and community resources to enhance patient care. The Social Worker will also maintain a safe environment and uphold high standards of patient care and customer service.

QUALIFICATIONS
To be successful in this role, candidates must possess a valid social work license and demonstrate strong analytical and communication skills. Experience in a clinical setting is preferred, along with the ability to manage complex patient needs effectively. The role requires physical stamina and the ability to navigate various workplace environments while adhering to safety protocols.