Sales Associate III

2 weeks ago


Chicago, Illinois, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Tapestry. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our luxury retail environment.

Key Responsibilities
  • Sales and Service
    • Develop and maintain a deep understanding of our products and services to provide personalized recommendations to customers.
    • Build strong relationships with customers to drive sales growth and increase customer loyalty.
    • Meet or exceed sales targets through effective sales techniques and product knowledge.
    • Provide exceptional customer service to ensure a positive shopping experience.
  • Workplace and Environment
    • Contribute to a positive and inclusive work environment by fostering teamwork and collaboration with colleagues.
    • Represent the Tapestry brand with integrity and professionalism at all times.
    • Adapt to changing priorities and deadlines in a fast-paced retail environment.
    • Maintain a high level of energy and enthusiasm to drive sales growth and customer engagement.
  • Operations
    • Ensure a high level of visual merchandising and store presentation to drive sales and customer engagement.
    • Process transactions accurately and efficiently to meet sales targets.
    • Maintain a high level of product knowledge to provide expert advice to customers.
    • Contribute to a safe and secure work environment by adhering to all company policies and procedures.
    Requirements
    • 1-3 years of previous sales experience in a luxury retail environment.
    • Strong knowledge of fashion trends and competition in the marketplace.
    • High school diploma or equivalent; college degree preferred.
    • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
    • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and busy seasons.

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