Inside Parts Sales Representative
4 weeks ago
Job Summary:
Ziegler CAT is seeking a dedicated Inside Parts Sales Person to serve our customers. As a key member of our team, you will be responsible for providing exceptional customer service, determining correct parts needed, and making recommendations to customers.
Responsibilities:
- Provide superior customer service face-to-face or over the telephone to customers.
- Determine the correct parts and their availability, and complete parts orders.
- Assist customers with basic issues or concerns by taking action, providing alternatives, or escalating the issue to the more experienced team member.
- Maintain a safe and productive workplace, keeping in mind the specific environmental standards of the department.
Qualifications:
- High School Diploma or GED required; 2-year degree preferred.
- 2+ years in diesel engine, construction or agriculture equipment, or automotive parts or service.
- Positive attitude and desire to work as a team player.
- Basic computer skills (navigation, searching) and Microsoft Outlook (email).
- Basic telephone experience.
- Basic customer service skills.
Working Conditions:
This is a full-time position that requires standing, sitting, walking, use of hands, talking, and hearing.
Ziegler Inc. is an equal opportunity employer and will reasonably accommodate the known disabilities of qualified disabled individuals.
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