Healthcare Administrative Assistant
7 days ago
The Patient Service Representative (PSR) plays a vital role in ensuring patient satisfaction and efficient operations within our healthcare organization. As a key member of our team, the PSR works closely with physicians, managers, and support staff to deliver exceptional patient experiences.
Key Responsibilities:- Patient Check-in and Check-out: Perform patient registration and check-out functions, ensuring accurate and efficient processing of patient information.
- Communication and Support: Respond to patient inquiries, provide information, and offer support to ensure patient satisfaction and resolve any issues that may arise.
- Clerical and Administrative Tasks: Perform basic clerical functions, such as copying, scanning, faxing, and sorting mail, to maintain a well-organized and efficient work environment.
- Health Record Management: Create and maintain accurate and up-to-date health records, files, and organize as needed to ensure compliance with regulatory requirements.
- Insurance and Authorization: Coordinate with insurance providers, handle pre-authorizations, and certifications as necessary to ensure seamless patient care.
- Education: High School Diploma or General Education Degree (GED) required; Associate's or Bachelor's Degree preferred.
- Experience: Relevant experience and/or training, or equivalent combination of education and experience.
- Skills: Strong oral and written communication skills, attention to accuracy and detail, ability to multitask and work under pressure, and ability to work independently and in a team environment.
- Paid Time Off (PTO): Generous paid time off to recharge and relax.
- Medical and Prescription Drug Insurance: Comprehensive medical and prescription drug insurance to protect your health and well-being.
- Dental and Vision Insurance: Dental and vision insurance to maintain your oral and visual health.
- Retirement Plans: Retirement plans to secure your financial future.
- Short & Long Term Disability: Short and long-term disability insurance to provide financial protection in case of illness or injury.
- Life & Accidental Death Insurance: Life and accidental death insurance to provide financial security for your loved ones.
- Tuition Reimbursement: Tuition reimbursement to support your education and career development.
- Health Care/Dependent Care Flexible Spending Accounts: Flexible spending accounts for healthcare and dependent care expenses.
- Wellness Programs: Wellness programs to promote your physical and mental well-being.
- Voluntary Benefits: Voluntary benefits, such as pet insurance, to provide additional financial protection.
- Discounts: Discounts through our partners, such as the NJ Devils and NJ PAC, to enhance your lifestyle.
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