Customer Service Representative

2 days ago


Rancho Mirage, California, United States Molly Maid Full time

We are seeking a skilled Customer Service Representative to join our team as a Billing and House Cleaning Crew Coordinator. In this role, you will be responsible for handling billing and processing requests while assisting in the management of Home Service Professionals (HSPs).

Responsibilities

Your key responsibilities will include:

  • Processing billing and managing customer payments
  • Coordinating with HSPs to ensure timely and efficient service delivery
  • Managing inventory and supplies to ensure seamless operations
  • Providing exceptional customer service and resolving any issues that may arise

You will also work closely with our Quality Control and HSP Manager to prepare route schedules, provide supplies, and assist with communications and meetings.

Requirements

To succeed in this role, you will need:

  • A minimum of two years of administrative experience
  • Strong written and verbal communication skills
  • Attention to detail and ability to manage multiple tasks simultaneously
  • A positive attitude and strong team player mentality
Salary and Benefits

We offer a competitive salary of $12.00 per hour plus a bonus scheme, making your total compensation highly attractive. Additionally, you will enjoy a range of benefits, including:

  • A supportive and family-like work environment


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