Customer Service Ambassador

1 day ago


Rancho Mirage, California, United States PostNet Full time

We are seeking a highly skilled Retail Customer Service Representative to join our team at PostNet in Rancho Mirage. This role is perfect for individuals who enjoy interacting with customers, providing top-notch service, and working in a fast-paced retail environment.

Job Description
  • Assist customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner.
  • Process customer sales through the point-of-sale system.
  • Up-sell, cross-sell, and actively participate in marketing and promotional initiatives.

The ideal candidate will have previous customer service or sales experience in a retail environment, exceptional customer service skills, and the ability to multitask. They must also be able to stand behind a sales counter for extended periods of time, lift at least 50 pounds, and communicate clearly with customers via email, phone, and in-person.

Requirements
  • A high school diploma or equivalent required.
  • Valid driver's license required.
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software.

At PostNet, we offer competitive pay, flexible scheduling, and opportunities for advancement. Our comprehensive training program ensures that you have the skills and knowledge needed to excel in this role. If you are a motivated individual who enjoys working in a dynamic retail environment, we encourage you to apply.



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