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Store Operations Supervisor

2 months ago


Chicago, Illinois, United States CBD Kratom Full time


At CBD Kratom, we take pride in our commitment to diversity and inclusion throughout our organization. We believe in hiring and promoting talent from various backgrounds, fostering an environment that encourages growth and collaboration.

As a Store Operations Supervisor, you will be responsible for managing the daily activities of the store. Your role involves training, coaching, and motivating our Sales Associates to become the most knowledgeable and respected professionals in the cannabis and kratom industry.

Your enthusiasm for driving sales and meeting brand standards will be essential as you embody our company values and culture for both team members and customers.

KEY RESPONSIBILITIES:

  • Leadership: Inspire and motivate your team, serving as a role model and holding associates accountable to high standards.
  • Sales Performance: Utilize your expertise to drive sales and coach others to achieve the same. Ensure your team engages with every customer through a consultative sales approach, prioritizing service.
  • Continuous Learning: Foster a culture of ongoing education, leading your team in expanding their knowledge of cannabis and kratom.
  • Team Development: Set clear, achievable goals for your team, providing real-time feedback and celebrating exceptional performance.
  • Operational Tasks: Perform routine duties such as standing for extended periods, lifting merchandise up to 15 lbs, and occasionally up to 60 lbs. Maintain cleanliness and organization in store displays and storage areas.

ABOUT YOU:

  • Experience leading teams in a retail environment.
  • Proven ability to drive success in yourself and others.
  • Availability to work during peak hours, including evenings, weekends, and holidays.
  • A genuine passion for our products and company culture.
  • Must be at least 18 years of age.

ABOUT US:

We are a values-driven organization that genuinely cares for our team members. We celebrate diversity and embrace different perspectives. Our culture promotes growth, innovation, and acceptance. As a rapidly growing company, we offer numerous opportunities for development and career advancement.

Team members are eligible for bonuses and discounts, along with comprehensive health benefits, including vision, dental, and a 401(k) plan with company matching.


CBD Kratom is committed to creating an inclusive environment and does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin.