Store Operations Coordinator
3 weeks ago
At Burberry, we're looking for a highly organized and detail-oriented Store Operations Assistant to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of our store.
Key Responsibilities:- Manage inventory control, including receiving and handling stock orders from the hub or warehouse, and ensuring accuracy of products received.
- Support the sales team with retrieving stock in a timely manner, including Omnichannel and stock pullback.
- Maintain a tidy and organized back of house area, compliant with Retail Operations and Standards.
- Conduct quality control on all products and report any issues to the store lead.
- Support the aftersales process, including alterations, repairs, and personalization, to elevate the client experience.
- Ensure all stockroom equipment is working and fully operational, and report any concerns through our internal systems.
- Perform ad hoc administration tasks, including answering telephone calls, responding to customer service inquiries, and ordering stationery and supermarket supplies.
- Support store management with events, visual merchandising, stock taking, and other duties as required.
- Excellent organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Intermediate computer skills in core Microsoft software.
- Previous experience with SAP is desirable.
- Ability to work well in a team and in a busy store environment.
We're an equal opportunities employer and welcome applications from all qualified candidates. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we'd love to hear from you.
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