Store Operations Coordinator

2 months ago


Chicago, Illinois, United States Mejuri Full time
About the Role

We are seeking a highly skilled and experienced Retail Leadership Team Member to join our team at Mejuri. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in driving sales growth, improving customer satisfaction, and fostering a positive work environment.

Key Responsibilities
  • Sales: Develop and implement store business strategies to drive sales growth and achieve Key Performance Indicators (KPIs). Maximize results by driving own performance and the performance of the team.
  • Leadership: Assist the Store Manager in coaching and developing a service-minded and high-performing team. Build and promote strong collaborative relationships with the team and HQ.
  • Operations: Support the Store Manager in maintaining visual and operational standards. Assist with scheduling and labor optimization to ensure great customer experience.
Requirements
  • Experience as a leader in retail, sales, or customer service.
  • Understanding of local market challenges and requirements relevant to new store openings.
  • Desire to deliver exceptional customer service.
  • Excellent communication skills.
  • Data-driven decision making.
  • Tactical thinking.
What We Offer
  • A minimum of two weeks vacation, plus personal days and three religious observance days.
  • Comprehensive medical and dental benefits, including mental health coverage.
  • Parental leave salary top-up of up to 80%.
  • Semi-annual performance reviews.
  • A generous product discount.
Our Values
  • FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly.
  • RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes.
  • CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions.
  • EMPOWERED OWNERS | We proactively address cross-team challenges, willingly tackle any task big or small, take initiative, and lead by example.
  • JUST DO IT | We make informed decisions quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable.
  • HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment.
  • CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress.
  • DRIVE RESULTS | Set clear goals and prioritize tasks, focus on high-impact activities daily, monitor progress through clear metrics, stay persistent and solution-oriented.


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