Service Delivery Manager
2 weeks ago
We are seeking a highly skilled Service Delivery Manager to join our team at Sudbay Automotive. As a key member of our service department, you will be responsible for ensuring our customers receive prompt, courteous, and effective service.
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Collaborate with technicians and other team members to ensure seamless service delivery.
- Take ownership of customer experiences by identifying and addressing any issues or concerns.
- Manage and prioritize service requests to ensure timely completion.
- Provide exceptional customer service and support to ensure customer satisfaction.
Requirements
- Proven experience in customer-facing roles, preferably in the automotive industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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