Service Support Associate

4 weeks ago


Gloucester, Massachusetts, United States Dave & Buster Full time
Job Summary:

As a Service Support Associate at Dave & Buster's, you will play a vital role in ensuring our Guests have an unparalleled experience. You will assist Bartenders, Cocktail Staff, and Wait Staff by maintaining area cleanliness and providing necessary support to ensure fast, friendly, and accommodating service.

Key Responsibilities:

Maintain area cleanliness and organization
Provide support to Bartenders, Cocktail Staff, and Wait Staff as needed
Ensure wait stations remain clean and well-stocked
Empties trash and spot sweeps as needed
Performs opening/closing responsibilities, including party breakdown and duties
Restocks and prepares supplies for shift change and close
Ensures food is properly garnished prior to serving Guests
Follows all tray procedures to minimize loss and ensure timely delivery
Busses and resets tables
Delivers food to tables and ensures Guests have everything they need
Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages
Assists in party setup
Maintains cleanliness of restrooms, including restocking of supplies
Cleans high chairs and booster chairs
Assists other Team members as needed or when business dictates

Requirements:

Must be friendly and able to smile a lot while working days, nights, and/or weekends as required
Restaurant and/or bar experience preferred, but not required
Must demonstrate ability to clearly communicate with Guests and other Team members
Must be at least 16 years of age

Benefits:

Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES, and more.

Why Work at Dave & Buster's?

We are an equal opportunity employer and participate in E-Verify in states where required. Compensation is from $5.26 - $13 per hour.

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